Retail and consumer
A reason to keep your app on the home screen
Bundle a plan with your loyalty tier. The app that used to open twice a year now opens every week, and every session is first-party data.
Mobile as a Service for brands
The keys to your own mobile network, in weeks, not years.
You own it, we run it. Launch a fully branded mobile network for the customers you already have. Grow ARPU, deepen loyalty and cut churn. You own the customer, the data and the margin. We run the network, billing, care, comms and compliance, or plug into your own teams where that suits you better.
8 wkskick-off to launch
UK 5Gplus global travel data
One platform. Your brand on it.
Powering mobile for
Preferred partner of
jolli + you = unrivalled loyalty
Mobile is the service your customers use most. When it carries your name, you become part of their every day.
Revenue
More revenue per customer
A monthly mobile subscription on customers you already have, with no acquisition cost to reach them. Add-ons like travel data lift it further.
Channel
Your name on their home screen
Every time they pick up their phone, they see your brand. Talk to them directly through your app, notifications and SMS, without renting space from an algorithm.
Retention
More reasons to stay
Bundle mobile with what you already sell, at a price only your customers get. Two services from you means two reasons not to leave.
How it works
Three decisions from you. The rest is ours.
You're not buying a telecoms build. You pick a brand, a plan proposition and a launch date. We run everything behind it on our proven playbook, and where your own teams or systems are a better fit, we plug straight into them.
- 01
Brand it
Your name, your app, your tone of voice. We hand you a store, an app and a comms suite in your brand, with no development work on your side.
- 02
Price it
Choose the plans, price points and perks. Bundle mobile with what you already sell, or run it as a standalone subscription.
- 03
Launch it
We go live on your date and run the network, billing, customer care, transactional comms and compliance. You run the campaigns and watch the revenue and data come in.
| Handled by us | Or, if you prefer |
|---|---|
| Network, eSIM and provisioning | Always ours |
| Regulatory and compliance playbooks | Always ours |
| Transactional comms in your voice: welcome, payments, porting, travel, win-back | Always ours |
| Customer care: AI self-serve with human support | Your own care team, trained on our playbook with our specialists behind them |
| Billing and payments | Integrated with your existing billing platform, for one bill |
Your marketing team does what it does best: bringing customers in. We take care of the rest. KCOM chose to keep frontline care with its own local team, trained on our playbook.
Two ways to run it
Complete
We build it, we run it, you own it
The full network as a managed service: branded app and store, plan design, billing, customer care, compliance and comms. Nothing to build, nothing to staff.
- Live in around eight weeks
- Revenue share from month one
- Best fit for brands who want mobile as a standalone experience
Connect
Our network inside your product
Connectivity, provisioning and billing exposed as APIs, so your own app and CRM stay the front door. For teams who already own the customer experience.
- Full API access to eSIM, plans and usage
- Your billing relationship, your data warehouse
- Best fit for brands with an established app and product team
Commercial model
You keep the customer. We share the upside.
We earn when your network earns, which keeps us honest about growth.
SetupLow setup feesWe fund the platform. You fund the marketing.
ModelRevenue sharePer active subscriber, per month. Tiered as you scale.
ContractNo minimumsNo minimum commitment on contract, and no lock-in for your customers.
Second lineDataFirst-party insight you can act on across the rest of the business.
Sectors
What it looks like in your sector
Sports club, artist or creator? See how fans get their own network.
“It’s been fantastic working alongside our platform provider jolli to create our new packages, all with the aim of delivering an all-in-one, better value deal for our customers.”
Compliance and data
A network you’ll be proud to put your name on
Running a network carries obligations. We hold them, so your legal and risk teams have one supplier to assess rather than a programme to govern.
- Ofcom and regulatory
- Licences, number ranges, porting and emergency services sit with us.
- UK GDPR
- A clear controller and processor split, documented from day one.
- Data residency
- UK-hosted, with your first-party data exportable to your own stack.
- Compliance playbook
- A tested playbook that makes sure every compliance requirement is met for your business.
Timeline
Eight weeks, start to live
The only critical path item on your side is brand assets and commercial sign-off in week one. KCOM went from kick-off to launch in eight weeks.
- Week 1Kick-offBrand assets, plan design, commercial sign-off.
- Weeks 2 to 4BuildApp branding, billing, care flows and comms set live.
- Weeks 5 to 6TestStaff SIMs, care team training and end-to-end journey checks.
- Weeks 7 to 8LaunchStore live, campaign out, first customers onboarded.
FAQ
Questions we get asked first
Do we need a telecoms team?
No. We can run everything, including customer care and billing. If you’d rather your own team looks after your customers, we’ll train them and handle the specialist issues behind them.
Whose customer is it?
Yours. The contract, the brand relationship and the first-party data sit with you. We are the operator behind it, and we never market to your base.
Which network does it run on?
Built on the UK’s reliable, award-winning 4G & 5G network through our connectivity provider, eSIM Go, with full national coverage plus travel data for trips abroad.
Can it go on our existing bill?
Yes. We can integrate with your billing platform so mobile appears alongside your other services. We’ll scope timing in week one.
How does it make money?
A monthly subscription per customer, shared with us on a per-active-subscriber basis. Most partners also see a second return in retention on their core product.
What if we already have an app?
That’s Connect. You keep your app and CRM as the front door and call our APIs for eSIM provisioning, plans, usage and billing events.
Who else uses Jolli Group?
We power the mobile service for KCOM, the full-fibre provider in Hull and East Yorkshire, launched in October 2026.
Talk to us
Let’s see if a network fits your business.
A 30-minute call. We’ll model the revenue against your customer base and tell you honestly if it stacks up.
We reply within one working day. No sales sequence, no drip campaign.